Tool
Toollots, rpmhardware and Bolton tools are all owed by the same owner as I just find out. I have gotten the worst service, customer service from these companies that I have ever dealt with ever placing an orders online. I Placed a order over a month ago from tool lots and the order still did not ship out after 3 weeks so I cancelled the order over a week ago and still do not see the credit back on my credit card. I Called the customer service department and after being on hold for over 25 min I was hung up on from the representative, after calling back a the second time and waiting another 20 min the person tells me it could be up to 4 weeks to get my money back. In the mean time I ordered the tool from RPMhardware not knowing at the time they are the same company, I was told I would have the tool in 1 week. It is now 3weeks later and still no shipping info. Do your self a favor, do not buy from any of these 3 companies, look there reviews up on line and the better business bureau, you will find out for yourself they are not good to do business with. Update today is may 7. I have been calling since they opened this morning, at least a dozen times. I wait on hold for over 30 min someone pick up the phone does not say anything for about 4 min and then hangs up. I guess if your moving you should not be taking ordered at this time, and telling customers they will have there product on a certain date and 4 weeks later still don’t have the product. This company should be closed up from the the state of California with all the negative reviews all over the internet. It is a disgrace.