Customer service doesn't come cheap
I ordered something on December 3rd. I received the confirmation email that day. It posted to my bank account the next day. I went to the website, looking for a way to get an ETA. The chat bot that I messaged couldn't help. She said she would connect me to technical support. Then a payment box popped up! To receive further support, there was a monthly fee of $49!! I basically told chat bot she had some loose wires if she thought I was going to pay for customer service. I will never, ever order from them again!