Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize for the long delivery time and the incorrect item you received. We completely understand how disappointing it must have been to wait over a month for your order and then receive a dress that did not match what you originally purchased. This is not the experience we aim to provide to our customers, and we regret that we fell short in your case. We also understand your dissatisfaction with the resolution offered. Your feedback regarding order accuracy, delivery time, and customer support handling is very important to us and will be reviewed by our team. If you would like us to further investigate your order, please feel free to contact our support team with your order details so we can review your case again and see what additional options may be available. We sincerely apologize again for the inconvenience caused and appreciate you taking the time to share your experience. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize for the long delay in receiving your order, as well as the disappointment with the fabric and overall quality of the dress. We completely understand how frustrating it must be to wait two months for an item that does not meet your expectations or feel wearable. This is not the experience we aim to provide, and we regret that we fell short in your case. Your feedback is very important to us and has been taken seriously as we continue to review both our shipping timelines and product quality standards. If you would like us to further investigate your order or discuss possible solutions, please feel free to contact our support team with your order details so we can assist you directly. We sincerely apologize again for the inconvenience caused and appreciate you taking the time to share your experience. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize that the product you received was of poor quality and did not match what you expected. We completely understand how disappointing this must have been, especially when the item could not be used and had to be discarded. This is not the standard we aim to provide to our customers, and we regret that we fell short in your case. Your feedback is very important to us and has been taken seriously as we continue to review both product quality and customer satisfaction. If you would like us to look into this further, please feel free to contact our support team with your order details so we can review what went wrong and see how we may assist you. We sincerely apologize again for the inconvenience caused and appreciate you taking the time to share your experience. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize for the disappointment and frustration you have felt with both the product quality and the delay in receiving your remaining item. We understand how upsetting it must be when expectations are not met and when you feel let down by the service and communication you received. This is not the experience we want for our customers, and we regret that we fell short in your case. Regarding your pending shirt, we would appreciate it if you could share your order details with us so we can check the current status immediately and provide you with a clear update or resolution as soon as possible. Your feedback has been noted and will be reviewed by our team as part of our ongoing efforts to improve both product quality and customer support. We sincerely apologize again for the inconvenience caused and appreciate your time in bringing this to our attention. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize for the repeated follow-ups after you had already expressed that you did not wish to continue communication. This is not the level of respect or service we aim to provide, and we understand how frustrating this must have been. We also regret that the resolution offered and the overall handling of your case did not meet your expectations, leaving you feeling disappointed with the outcome. Your feedback has been taken seriously, especially regarding customer support communication and case handling, and will be reviewed with our team to ensure this does not happen again. We understand your decision to stop communication, and we will respect that. If you ever change your mind in the future, our support team will be here to assist you. We sincerely apologize again for the inconvenience and frustration caused. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize that the product you received did not meet your expectations in terms of quality and appearance. We understand how disappointing it must feel when an item does not match what was shown on our website, especially when you were expecting a better quality result. This is not the standard we aim to provide to our customers. Your feedback is very important to us and has been noted seriously as we continue to review and improve both our product selection and quality control processes. If you are willing, we would appreciate the opportunity to look into your order and see how we can assist you further. Please feel free to contact our support team with your order details so we can review your case. We sincerely apologize again for the inconvenience caused and thank you for your feedback. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize for the long delivery time and the frustration this has caused. We understand how disappointing it can be when expectations around shipping speed are not met. While some of our products are fulfilled through international logistics networks, this is never meant to result in such extended delays, and we regret that your order experience was impacted in this way. This is not the level of service we aim to provide, and your feedback has been taken seriously as we continue to review and improve our shipping and communication processes. If you would like us to look into your order further, please feel free to contact us with your order details so our support team can assist you directly and check what options are available. We sincerely apologize again for the inconvenience caused and appreciate your feedback. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize for the delay in receiving your order, as well as the frustration caused by repeated follow-ups without a clear resolution. We understand how disappointing it must feel to wait for your order, receive limited updates, and then not have your refund request properly resolved. This is not the experience we want any of our customers to go through, and we regret that we did not meet your expectations in this situation. Your concerns are being taken very seriously, especially regarding order fulfillment delays and customer support responsiveness. We are currently reviewing this case to understand what went wrong and how it can be properly addressed. If your refund has not been processed yet, please kindly reach out again with your order details so we can prioritize your case and ensure it is handled as quickly as possible. We sincerely apologize again for the inconvenience and frustration caused. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience, and we sincerely apologize for the frustration and disappointment caused. Receiving an item that did not fit as expected, followed by difficulty reaching our support team, is absolutely not the level of service we aim to provide. We completely understand how upsetting it must have been to spend nearly a month trying to resolve this issue without a satisfactory outcome. We also recognize that our previous response did not meet your expectations, and we regret that this left you feeling unheard and unsupported. Your feedback is very important to us, as it helps us identify where we need to improve — especially regarding sizing accuracy, response times, and customer care communication. We would genuinely appreciate the opportunity to make this right. Please kindly contact us again with your order details, and our team will personally review your case and work toward a fair solution, whether that involves a return arrangement, replacement, or refund support. We sincerely apologize once again for the inconvenience caused and appreciate your patience and honest feedback. Kind regards, Freehippiespirit

Dear Customer, Thank you for sharing your feedback with us. We sincerely apologize for the delay and the lack of updates regarding your order. We completely understand how concerning and frustrating it must be to wait 4–5 weeks without receiving any information, especially after placing your trust in us. This is certainly not the experience we want for our customers. Please rest assured that your order is important to us. Sometimes delays can occur due to high demand or shipping issues, but we acknowledge that we should have communicated more proactively to keep you informed. We would truly appreciate the opportunity to make this right for you. Kindly contact us with your order details so we can check the status immediately and offer a suitable solution, such as an update, replacement, or refund. We sincerely apologize again for the inconvenience caused and appreciate your patience and understanding. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback with us. We sincerely apologize for the longer delivery time you experienced. We understand how important it is to receive your order promptly, and we regret any inconvenience the delay may have caused. We also appreciate your patience and are glad to hear that our team was able to respond to your emails and provide support during the process. At the same time, we’re pleased to know that the items you received matched your expectations and were exactly as ordered. Your satisfaction with the product itself is very important to us. Please know that we are continuously working to improve our shipping efficiency to provide a smoother and faster experience for our customers. If there is anything further we can assist you with, feel free to reach out at any time. Thank you again for your understanding and support. Kind regards, Freehippiespirit

Dear Customer, Thank you for sharing your feedback. We are very sorry to hear about your experience and understand how disappointing this must have been. We sincerely apologize for the long delivery time and that the item you received did not meet your expectations in terms of sizing, quality, and overall appearance. Receiving an item that does not match the description or fit correctly is certainly frustrating, and we regret that this was your experience. Please note that we are continuously working to improve our sizing accuracy and product quality so that our items better reflect the images and descriptions provided. We would truly appreciate the opportunity to make this right for you. If you are willing, please contact us with your order details so we can offer a suitable solution, such as a refund or replacement. We sincerely apologize again for the inconvenience and disappointment caused. Your feedback is very important to us and helps us improve our products and service. Kind regards, Freehippiespirit

Dear Customer, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and fully understand your frustration. We sincerely apologize that your order placed in February has still not been received and that you have had difficulty getting a response regarding your refund request. This is not the level of service we aim to provide, and we deeply regret the delay and lack of communication. Please rest assured that it is never our intention to ignore our customers or cause concern. Delays and processing issues can occasionally occur, but we acknowledge that your case should have been handled more promptly and clearly. We would truly appreciate the opportunity to make this right. Please kindly reach out to us again with your order details so we can urgently review your case, confirm the status of your order, and ensure a proper resolution—whether that be a refund or reshipment. We sincerely apologize again for the inconvenience and disappointment caused. Your feedback is very important to us and will help us improve both our service and communication. Kind regards, Freehippiespirit

Dear Customer, Thank you for your feedback. We are very sorry to hear about your experience and understand how frustrating this situation must be. We sincerely apologize that you received the wrong item and that your return request has not been properly recognized. This is certainly not the experience we want for our customers, and we take concerns like yours very seriously. Please rest assured that we are not a scam company, and it is never our intention to cause confusion or inconvenience. It is possible that there was an issue with order records or communication, and we deeply regret any frustration this has caused. We would truly appreciate the opportunity to make this right for you. Kindly contact us again with your order details and any return information so we can thoroughly investigate the issue and provide a suitable resolution, whether that be a refund, replacement, or further assistance. We sincerely apologize again for the inconvenience and disappointment caused, and your feedback will help us improve both our processes and customer support. Kind regards, Freehippiespirit