Originally Skeptical, But earned 5 star status!
I was skeptical originally, about hiring a transport company totally online but my experience through Bus.com needs to be shared. The communication was top notch, with multiple touch points leading up to our scheduled day. I never felt "out of the loop" and my questions were always answered within 24 hours! They hire professional, reliable drivers and even have back up drivers in the event something should happen. Our champion of the day, arrived early to the hotel to pick up guests and was incredibly patient at the end of the night as everyone loaded back onto the bus to go home. I only wish I had known the bus driver would be sitting up in their bus all night, essentially at the ready, because I would have made sure they got a wedding meal! Thank you to everyone at Bus.com, from the reps leading up to our big day and of course the wonderful driver herself. You wont regret hiring them!