VERY UNHAPPY CUSTOMER!!!
I had to return a $93 leather vest and accidentally asked for a store credit when I needed a full refund. First time ordering from this site online and made a mistake. I called 3 times and each time they said they were sending it to the customer service department that could issue a refund but they would need to look at the reason. The 3rd time I called I was told it was too late now to get the refund. Each time I talked to Mark and he said he is THE ONLY person in customer service which I find very hard to believe. He said I only called one other time and the request was denied. I don't ride or wear leathers. This purchase was for a friend that I no longer talk to. I will never use this credit. Now I guess I am just screwed. Mark was very rude and said there was no supervisor to talk to that he is the only one I can talk to. I am extremely disappointed and am stuck with no return money. I will tell everyone I know not to order from this site. Horrible customer service.