Below is a direct quote from Yelp…
Below is a direct quote from Yelp's website. They hid 39 negative reviews of a business because they felt like they weren't 'helpful'. "Great Yelp reviews and ratings should come from consumers who had a great experience that they’re inspired to tell others about." The thing about reviews is that some people get perks for leaving positive reviews. On the other hand, if you're really mad at a company, you can leave dozens of bad reviews and maybe convince your family and friends to leave bad reviews. It's a crap-shoot.