Long time customer, but no more
For many years MidwayUSA was a reliable store with mediocre prices but good policies, now they have gone downhill significantly under new management. All of these recent negative reviews are the consequences of new policies and new leaders taking things in the wrong direction. My most recent order for some expensive PRS parts arrived banged up due to a being shipped along with heavy items (ammo cans) in a paper thin shipping box. Only to later discover they also sent me used/returned items that were missing key hardware pieces. Now I can either find the missing parts I need elsewhere to finish the project or deal with the return policy. Really shameful stuff for any retailer but even more so considering I have spent thousands, maybe 10k or more at this establishment over the last 10 years. Take your money to Brownells!