Lou Martinez is a huge asset for Rex…
Lou Martinez is a huge asset for Rex MD! I was having all sorts of problems getting my new credit card to function. My address was wrong (we moved), my shipping address was wrong, etc. Lou was SO patient, kind & helpful!! She corrected everything & was such a blessing! Also, I had an invoice that showed $201.60 but what was stated in our conversation was substantially higher. I sent her a pic of the invoice I had rec’d & she even fixed that! What can I say?! I haven’t met anyone so helpful & patient in helping me! Thank you, Ms Lou!!!