我不得不给司机发照片…
我已经多次发送驾照照片了。有人跟我说能拿到60,但我只能拿到50,还有人承诺24小时内发货,结果从没兑现过。我还在等我的处方药发货,从2021年起就一直在买,现在真的非常沮丧。
感谢您分享您的经历。我们理解您对反复要求提供驾照、处方信息矛盾以及发货延迟的沮丧。我们正在积极调查这些问题以改进我们的服务。 Rex MD
Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.
以上内容由商家自行提供,未经平台核实。Rex MD(rexmd.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 190 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-09-02。
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.
本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。我已经多次发送驾照照片了。有人跟我说能拿到60,但我只能拿到50,还有人承诺24小时内发货,结果从没兑现过。我还在等我的处方药发货,从2021年起就一直在买,现在真的非常沮丧。
感谢您分享您的经历。我们理解您对反复要求提供驾照、处方信息矛盾以及发货延迟的沮丧。我们正在积极调查这些问题以改进我们的服务。 Rex MD
Shay,哇!她反应迅速,对一切都了如指掌,解释下一步骤时非常高效,还给了我一个重要的主动提醒。也帮我处理了。五星满分我给十星,真的太棒了。AI 绝对做不到这一点!
很高兴听到您对我们的团队成员有如此出色的体验!我们能够进行如此清晰的沟通并提供主动的帮助,真是太棒了。我们非常感谢您的精彩反馈。 Rex MD
Shea 在帮我解决问题时不仅非常热心,还超出了正常职责范围。感谢贵公司拥有这样出色的员工。
很高兴听到您有这么正面的体验!感谢您分享反馈;我们的团队成员如此乐于助人且超出预期,真是太棒了。 Rex MD
Devonte 帮我解决了订单的一些技术问题,做得非常出色。经过两天令人沮丧的折腾后,他终于把我的订单处理好了。
很高兴听到我们的团队成员帮助您解决了订单的技术问题。感谢您抽出时间与我们分享您的积极体验! Rex MD
Devonte做得很棒。就看公司是否支持他的行为了。RexMD给我发了两次错误的wegovy剂量,而且在纠正错误和让我重新用上药这件事上一直有问题。
感谢您分享您的经历。我们很关切地听到您在用药方面遇到的困难,正在积极审查您的案例,以确保我们支持团队的努力并纠正任何问题。 Rex MD
Kim 确实是我遇到过的最出色的客服之一。她立即帮我做了更改,完全没有压力地提到了其他几件事。我请她发些资料给我,两分钟内就收到了。当我祝她愉快时,她听起来真的很高兴,也祝我愉快。我猜她的很多互动都是充满争议的,但这并没有让她变得冷漠。
非常高兴听到您对我们的团队成员有如此正面的体验!得知我们能够高效且愉快地为您提供帮助,真是太棒了。我们真诚地感谢您抽出时间分享这些善意的话语。 Rex MD
DeVonte 太有帮助了。他非常棒,理解我的问题。DeVonte 很友善体贴。从他那里我能感受到 Rx MD 很关心他们的顾客。我对我的电话得到的回复非常满意!
听到您有这么棒的体验,我们非常高兴!感谢您提到您遇到的乐于助人、友善和体贴。感谢您的反馈。 Rex MD
有意思的是,99%下单的人都不知道有自动续费这回事。协议里就一行小字说你会自动续订下个月。信用卡扣款上留的电话号码已经打不通了,评价也只有两星,这操作真是奇怪。做生意太不厚道了。电话那头的女孩一上来就进入防御状态,显然这种事儿她接了不少电话。我给这个产品打6分,商业做法打2分。太欺骗人了,我相信很多人宁愿光明正大地做生意,让顾客自己选择是否续费而不是自动的。希望其他人能看到这条评价。
感谢您抽出时间分享您对自动续订流程的担忧以及与我们客服的接触体验。我们理解您对续订通知方式的不满,以及在尝试联系我们时遇到的困难。我们正在积极审查订阅条款的沟通方式,以确保所有客户都能清晰透明地了解。此外,我们正在调查您报告的联系我们渠道的问题,以提高可及性和响应速度。您的反馈对我们改进业务流程、确保每个人都能获得更积极的体验至关重要。 Rex MD
德文特是一位出色的客户服务代表。令人愉快,乐于助人,并回答了我的问题。他还推荐了我可能感兴趣的新产品。非常好的一次体验!
We're delighted to hear you had such a positive experience! It's wonderful to know that our team provided helpful answers and even offered a valuable product recommendation. We appreciate you sharing your feedback. Rex MD
Devonte 非常棒,绝对帮助我解决了我的疑问和问题
We're happy to hear that our team member was amazing and helped you with your questions and problems. We appreciate you sharing your positive experience! Rex MD
德文特很棒。他速度很快而且很有礼貌。与理解您并为您提供帮助的人交谈感觉很好。那么,再来一次。谢谢你,德文特。
We're so glad to hear that you had such a positive experience and that our team member was able to provide you with excellent and helpful service. We truly appreciate your kind words. Rex MD
在未经我同意的情况下续订的接收费用过高,当我打电话时除了说所有未来的接收将被取消之外没有任何帮助,必须向 cc 公司代理费用。
We are concerned to hear about your experience with an unauthorized renewal and the subsequent billing issue. We are reviewing our processes to prevent such occurrences and improve our support. Rex MD
Devonte 很高兴与优质的客户服务合作
We're delighted to hear that our team member provided great customer service. We appreciate you taking the time to share your positive feedback! Rex MD
德文特非常专业且知识渊博。 他帮助我快速填写订单并回答我的问题
We appreciate you sharing your positive experience with us. We're happy to hear that your order was filled quickly and that your questions were answered professionally. Rex MD
我觉得卢非常乐于助人而且很有耐心。她很棒。
We're so happy to hear that our team member was helpful and patient. Thank you for sharing your positive experience with us! Rex MD
我很高兴与 Kim Scanland 交谈来满足我的要求。 Kim 非常风度翩翩,专业,很快解决了我的问题。 Kim 是您团队真正的财富。 不过我确实有一个建议,而 Kim 与这个问题无关。我的收据上有账单日期,但没有服务日期。我的 FSA 经理将其退回,因为您的收据没有具体说明服务日期。我能够使用 ChatGPT 复制收据并添加服务日期条目来解决该问题。但您应该更改为“服务日期”。是的,这是头发分叉,但它给我带来了更多的工作。
非常高兴听到您对我们的团队成员有如此正面的体验!我们以团队的专业性和高效解决问题而自豪。 我们也真诚感谢您将收据问题反馈给我们。您关于「服务日期」的反馈非常有价值,我们理解这个疏忽给您带来了额外的工作量。我们一直在寻找改进流程的方法,一定会考虑您的建议来提高我们收据的清晰度。感谢您帮助我们改进服务。 Rex MD
奉献非常有礼貌而且非常乐于助人。很高兴与他交谈
We're happy to hear that you had such a pleasant and helpful experience! We appreciate you taking the time to leave us feedback. Rex MD
雪莱是我的客户服务人员。 她很专业、友善、知识渊博、乐于助人,让你觉得你是她今天交谈的最重要的人。 在与数百名服务人员打过交道之后,我可以毫无保留地说,雪莱是我接触过的最好的客户代表。
听到您对我们的团队成员有如此非凡的体验,我们非常高兴!得知我们提供专业、友好和知识渊博的服务正在产生重大的积极影响,真是太好了。我们衷心感谢您分享如此善意的话语,并认可我们员工的奉献精神。您的反馈对我们来说非常有价值。 Rex MD
德文特非常乐于助人而且很有耐心。他使这次交易非常愉快。
很高兴听到我们的团队成员如此乐于助人且耐心,让您的交易过程很愉快!感谢您与我们分享您的积极体验。 Rex MD
Devonte 非常专业,让我的经历非常愉快。
We're happy to hear that our team member was professional and made your experience a pleasant one. We appreciate you taking the time to leave us feedback! Rex MD
共 190 条符合条件的评价