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健康与医疗

Rex MD

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190 条评价

4.8190 条评价
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关于 Rex MD

数据更新
网站
rexmd.com
分类
健康与医疗
所在地
美国
状态
待认证
近 12 个月
190 条评价
差评回复率
100%(10/10 条)
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商家自述

Why choose Rex MD?Rex MD is a digital health clinic that’s modernized men’s healthcare on every level. As a trailblazer in telehealth — a new form of healthcare where doctors treat patients online or by phone rather than in person — Rex MD addresses a sobering reality: most men will avoid or delay seeing a doctor, especially if it’s about personal health issues affecting their confidence and relationships.Fortunately, Rex MD’s unique service model helps eliminate the mental, emotional, and logistical barriers that keep men from taking action. Rex MD has helped thousands of men get quality medical solutions quickly, conveniently, and affordably — all from the comfort and privacy of their own homes.Rex MD’s extensive catalog of prescription medications includes branded and generic ED medications like Viagra®, hair loss medications, Protaren® for pain, trazodone for insomnia, and more. To get prescription medications, patients complete a brief online questionnaire. If it’s medically appropriate, a licensed physician will prescribe the treatment that meets their needs. Men can shop on the Rex MD website for wellness products like performance Wipes, which promote longer-lasting sex, and nutritional supplements that support strength, immunity, and stamina. To protect men’s privacy, all Rex MD orders are shipped in discreet packaging directly to their door.At Rex MD, better health is about more than a single transaction. If guys have questions or concerns,Rex MD’s secure patient portal allows patients to message their doctor anytime — right from their computer or smartphone. Plus, they can request refills, modify treatment plans, and access exclusive lifetime discounts they won’t find anywhere else. It’s personal care without the hassle. With Rex MD, you’re just a few clicks away from a healthier, happier you. Visit RexMD.com to explore a range of products, supplements, and prescription medications – all prescribed by licensed clinicians and delivered discreetly to your door Contact Us(866) 294-3772236 Fifth Avenue, Ste. 400New York, NY 10001The Rex MD GuaranteeRex MD takes great pride in delivering an excellent patient experience. We offer premium, science-backed over-the-counter products and prescription medications that help men live healthier, happier lives. Rex MD provides immediate access to physicians and treatments, and a fast, private delivery process so patients can receive their healthcare solutions as quickly as possible. All telehealth visits are completed by physicians who are licensed, board-certified, and located in the US. Rex MD complies with HIPAA protocol and takes the necessary precautions to keep patients’ personal information private and secure. Our secure patient portal enables patients to message with their doctor anytime and receive any additional follow-up care they may need. All generic prescription formulas are available for up to 90% less than branded medications, and wellness products are priced competitively for optimal accessibility. Rex MD can ship orders to a PO box. Finally, if an order is lost or stolen, Rex MD will do its best to replace it.

以上内容由商家自行提供,未经平台核实。

Rex MD靠谱吗?

Rex MD(rexmd.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 190 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,95% 的评价为 4 星及以上;商家回复了 100% 的差评;评价主要围绕客户服务、产品。数据最后更新于 2026-09-02。

评价综述

AI 生成

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional support provided by staff members, noting that representatives are extremely polite, knowledgeable, and genuinely invested in resolving questions. People appreciate the friendly communication and the personalized attention they receive when contacting customer service for assistance. Conversely, a small portion of people felt frustrated by unexpected charges and difficulties involving unrequested automatic refills or renewals. Some reviewers also noted challenges regarding shipping delays, long waiting periods for prescription deliveries, and complications with order cancellations. A few customers mentioned that managing orders through the platform or website presented occasional hurdles.

本段由 AI 基于该企业的全部评价自动归纳,仅供参考,不代表平台立场。

用户怎么说

我必须说德文特非常高效......

我必须说,德文特在满足我今天的通话需求方面非常高效和有效。他对你们公司来说是一个全面的帮助。他确切地知道我今天需要什么,并且他能够满足我的需求。 感谢您的帮助。

Rex MD 回复2026-07-30

非常高兴听到您有这么好的体验!感谢您分享反馈;我们的团队成员能够高效有效地满足您的需求,真是太棒了。 Rex MD

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Travas Weber · 写过 2 条评价 · 体验于 2026-07-29 ·

德万特非常有帮助

德万特非常有帮助。谢谢 RX 团队 MD。

Rex MD 回复2026-07-30

We appreciate you sharing that our team member was very helpful. We're so glad to hear about your positive experience! Rex MD

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Kevin · 写过 1 条评价 · 体验于 2026-07-27 ·

他说得很好

客户服务部的克里斯说得很好。 这年头很少见了! 整体客户服务很棒。

Rex MD 回复2026-07-28

We're so glad to hear that you had such a positive experience with our customer service team. It's wonderful to know that our efforts are appreciated! Rex MD

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David R · 写过 3 条评价 · 体验于 2026-07-28 ·

德文特善良而真诚

德文特善良而真诚。他听取了我的情况,不仅能帮助解决当前的情况,还能确保不再发生这种情况。他轻松快捷地给我打电话!

Rex MD 回复2026-07-28

We're so glad to hear that your experience was positive and that your concern was handled efficiently. It's wonderful to know that we could assist you and prevent future issues. Rex MD

德文特非常棒,帮助了我……

德文特非常棒,帮助我满足了我的需要。他给了我一些我认为很棒的选择。他非常乐于助人而且很有礼貌。总体而言很棒的客户体验。

Rex MD 回复2026-07-28

很高兴听到您有这么棒的购物体验!感谢您抽出时间分享反馈;我们的团队成员能够如此高效且礼貌地满足您的需求,真是太好了。 Rex MD

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Jim Hanley · 写过 1 条评价 · 体验于 2026-07-27 ·

Devonte 非常关注我的事情……

德文特非常注意我所说的话。他很好地倾听并非常积极地回答了我的问题。简而言之,他非常乐于助人。很高兴与 Devonte 开展业务。 真诚的, 吉姆·汉利

Rex MD 回复2026-07-28

We're delighted to hear that you had such a positive interaction. We appreciate you letting us know that your questions were answered responsively and that you found the assistance helpful. Thank you for your feedback. Rex MD

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Richard LaP · 写过 1 条评价 · 体验于 2026-07-24 ·

我感觉就像在办公室一样……

我感觉就像在办公室里与医生交谈,而不是在电脑上。就像我在家里和朋友聊天一样。感觉很好。

Rex MD 回复2026-07-28

We're so happy to hear that our service felt personal and comfortable for you. We truly value creating a friendly and supportive environment for everyone. Thank you for sharing your positive experience! Rex MD

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Steve · 写过 1 条评价 · 体验于 2026-07-21 ·

德文特是一个优秀的代表

德文特就是一个优秀的代表。 他提供了过去未提供过的有关短信的更多信息,以试图消除我每月的问题。 希望这能为我和您的呼叫中心在未来节省宝贵的时间。 他非常专业而且富有同情心。 理解我的担忧并提供他能提供的最好的帮助。

Rex MD 回复2026-07-24

We are so pleased to hear about your positive experience with our representative. It's wonderful to know that the additional information provided was helpful in addressing your monthly issues. We truly appreciate your kind words regarding their professionalism and compassion. We hope the solutions offered will indeed save valuable time for both of us in the future. Thank you for sharing your feedback. Rex MD

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Craig Johnston · 写过 1 条评价 · 体验于 2026-07-23 ·

德文特反应非常灵敏

德文特反应非常灵敏。我很失望,我可能需要再打个电话,但德文特本人很棒。

Rex MD 回复2026-07-24

We're glad to hear our team member provided excellent service. We understand your frustration about a potential follow-up call and appreciate your feedback. Rex MD

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Appreciated the Support · 写过 2 条评价 · 体验于 2026-07-21 ·

她非常贴心

她非常关心我——我知道她满足了我需要的一切。 谢谢

Rex MD 回复2026-07-23

We're happy to hear that you had such a positive experience and felt that all your needs were covered. We appreciate your feedback! Rex MD

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Adam Bottaro · 写过 1 条评价 · 体验于 2026-07-20 ·

Devante 处理了我的退款请求...

Devante 无缝、快速地处理了我的退款请求。当我们在电话中一起工作时,礼貌、尊重、知识渊博,几乎没有等待时间

Rex MD 回复2026-07-20

We're happy to hear that your refund request was handled seamlessly and quickly! It's great to know that our team member was polite, respectful, and knowledgeable. We appreciate your positive feedback. Rex MD

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Connor Gough · 写过 1 条评价 · 体验于 2026-07-20 ·

雪莱人很好,很专业

雪莱人很好而且很专业。到目前为止,整个过程的一切都非常简单。期待与雪莱继续合作

Rex MD 回复2026-07-20

We're delighted to hear you had such a positive experience! We appreciate you sharing your feedback; it's wonderful that our team member was so professional and helpful throughout the process. Rex MD

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Guillermo Carrillo · 写过 3 条评价 · 体验于 2026-07-15 ·

我打电话期待的是标准……

我打电话期待标准,这就是我所能做的,没有别的了。我相信雪莉不遗余力地证实了我的说法,我认为雪莉付出了额外的努力来提供帮助。

Rex MD 回复2026-07-16

We are so happy to hear that our team went above and beyond to assist you. We always strive to provide exceptional service, and we appreciate you sharing your positive experience with us. Rex MD

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Randy · 写过 1 条评价 · 体验于 2026-07-14 ·

奉献非常有礼貌和尊重......

迪沃特非常有礼貌并且尊重我的问题。

Rex MD 回复2026-07-16

We're glad to hear that our team member was polite and respectful when answering your questions. Thank you for your positive feedback! Rex MD

M
Moe · 写过 2 条评价 · 体验于 2026-07-13 ·

优质公司,提供优质产品。

拥有优质产品的好公司和 Kim 本人的出色客户服务代表。 她对回答我所有的问题非常有帮助。

Rex MD 回复2026-07-16

We're so glad to hear that our products are of high quality and that our customer service representative was most helpful in answering all your questions. We appreciate you sharing your positive experience! Rex MD

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Emberly Henson · 写过 1 条评价 · 体验于 2026-07-11 ·

Devonte 非常乐于助人且友善......他......

Devonte 非常乐于助人且友善……他真的很关心客户和客户的需求

Rex MD 回复2026-07-16

We're happy to hear that our team was so helpful and kind! We appreciate you sharing your positive experience with us. Rex MD

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John C Hadden · 写过 1 条评价 · 体验于 2026-07-11 ·

Devonte非常乐于助人而且很有礼貌。😊

Rex MD 回复2026-07-16

We appreciate you sharing that our team member was very helpful and courteous. We're so glad to hear about your positive experience! Rex MD

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James · 写过 3 条评价 · 体验于 2026-07-10 ·

Devonte 非常直接地……

Devonte 非常直接地与我合作,...他找到了我的帐户,..取消了我不需要的处方,并在同一天将我的退款寄出,...这正是每个客户所希望的

Rex MD 回复2026-07-10

We are so pleased to hear about your positive experience and that everything was handled efficiently. We always strive to provide prompt and helpful service. Rex MD

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Dave · 写过 1 条评价 · 体验于 2026-07-10 ·

很棒的客户服务!

很棒的客户服务! 打电话后立即得到了真人的答复——没有电脑,也没有按钮可以按。 克里斯很容易理解——非常有风度,并且立即关心我的地址变更。这是公司非常积极的代表。谢谢克里斯和雷克斯医学博士

Rex MD 回复2026-07-16

We are so pleased to hear about your positive experience with our customer service team! It's wonderful to know that we were able to assist you efficiently and personably with your address change. We truly appreciate you sharing your feedback. Rex MD

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Jerry · 写过 2 条评价 · 体验于 2026-07-10 ·

雪莉很有礼貌,很容易交谈

Rex MD 回复2026-07-10

We're so glad to hear that our team member was polite and easy to talk with. Thank you for sharing your positive experience with us; we appreciate it. Rex MD

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