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Sally Griffin

新西兰

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Guuds Limited

Ordered a phone case

Ordered a phone case - tracking number went nowhere- emailed and got a response from none other than ‘Joy’ - apparently I have nothing to worry about because my package is on its way … to France!! I live in New Zealand! And it’s destination can’t be changed- she claims the address was wrong in my PayPal and can’t do anything even though the address is not wrong - I supplied Guud with my address on purchase- I also supplied Joy with my address so she could send another case to the correct address but no she states “the problem is we don't know the delivery address you want to use, and you also do not tell us before we do the shippment, and we just send it to the address you leave in our systems, all as normal, so I really don't know what mistake we make?“ - THIS CITE IS A SCAM- avoid!!! UPDATE - well as it turns out I received the case today - no sign of it going to France - lol - so I think the issue may have been the order number being lodged against a different order not my order - that being said I think that their customer service needs work but the site does seem legit hence the update

2024-06-03