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joseph lanzafame

美国

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RackUp+Go

Waiting on delivery is painful

I just think Rackup&go did not try to help with delivery issues with fedex . Rack up has a fed ex rep that could have made my second delivery a little less painful if they called them . The first delivery had me in my home requiring a signature for 11 hours . That’s not acceptable . The second delivery also late had me at home for 7 hours it also required a signature. People do not have time to wait in their homes for that length of time . There needed to be some type of accountability on rack ups part . Their attitude give us a bad review and we will respond . They also prevented me from reviewing them on the shop app .

2024-06-03已认证