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Chen Yishu

新加坡

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M1 Limited

New sign up

Been calling them for a new sign up broadband, appointment having problem. Calling them for 5 time problem cannot be solve, promise to call back everytime but waited and waited no call back. Most frustrated part is calling them need to waste alot of time waiting, problem is they can't solve problem. Call them the last time(5) asking them why alway give empty promise their answer was tried to call but cannot get through, sound very funny my phone is working fine others can call in only when comes to M1 they can't get through. Asking them to cancel my order, they say I have receive the contract so cannot cancel but what the hell is I never get anything from them. Find it really very bad service for problem solving, keep telling me check with the backend but after few day still asking me the same thing which i think they are not logging the problem to their system that why they keep asking the same question. DISAPPOINTED

2024-06-06有帮助 1