I've had a rental unit with this…
I've had a rental unit with this company for about 4 months now. When I first rented it, the women Delores tried to get me to leave a 5-star review. Literally, right there and then. I thought this was strange as i literally just paid and never even saw the unit. How can I give a review before I even received their services? Here is the reason for my negative rating. I chose this place mainly because it was the cheapest I could find, relatively close to my home at $45 a month for a 5x10 unit. I just received a notice from my bank saying my credit card is over limit. When I checked the transactions, I saw this place is charging me $79! Keep in mind this is their smallest unit, and I've had it for about 90 days now. I called in to complain, sure it was some kind of mistake. Nope. Delores claimed to have emailed me explaining this new rate hike. I checked and there was no email. Idk about you people but to my knowledge emails don't get lost. Here's the kicker. After a brief internet search, their website is still advertising $45 for the same unit, and it seems these rate hikes are common practice amongst this company. Annoyed because this info never came up when I first looked online for storage 4-ish months ago. Now I need to move everything because I can not afford $80 a month. $45 to $80 is almost a 100% increase and absolutely ridiculous for a 50 square ft storage. I will be looking for a new place to store my stuff. Avoid these people like the plague. They are crooks!