NOT a Satisfied customer!
Last year was my first experience with this company I ordered 16x20x5, but they sent 16x22x5. I contacted customer service and they sent the very same filters again! After several emails, No satisfaction. I still have the wrong filters. I didn't even know I was getting a delivery this year; SAME wrong filters delivered! After several emails and photo's, I'll have to PAY $13.00 to get my refund!!! NOT a satisfied customer!!