Lazada has the worst customer servicd…
Lazada has the worst customer service on earth. The calls are not answered and the agents cannot resolve problems. My item for refund shows pending collection but 13 days has passed and no one from Lazada or Ninja Van has contacted mt to collect the item. Ninja van says the return request had to raised from Lazada. The chat bot is USELESS. Worst nightmare dealing with Lazada customer service- incompetent and inefficient with average waiting time of 30 mins