Horrible customer servixe
Ordered a dress and paid the extra $37.99 for expedited 3-5 day shipping. Ordered online september 18 for an October 4th event. Dress came October 3rd and was very poor quality and was too small for my daughter. Asked to return the dress for a refund (I paid $132.99 for the dress) and they offered me $19 to keep the dress. I declined and then they offered me $39 to keep the dress. Declined again. Finally they said they would escalate my concern to the "escalation department" for a refund. Its been a week and I still don't have any emails nor a return address for sending the dress back