Worst service & product!! Pridm TV died after 2 times usage
Worst service & product.Bought a Prism 75 TV came on the 11 june 2024.it was ok on the 1st day. Next day i went for a 9 days trip n didnt use the tv. Came back on the 20 june n tv only showed grey background n lines.. cannot work. Worst tv i have ever bought. Then called the customer service n then returned my call on the 21 june morning at 9.30am. Asked for some photo n video n the serial number at the back of the tv. Sent it at 11.45am. Waited till 4.30pm n decided to give them a call cause there was no reply. She said that the technician department will contact me back. At 6.45pm a guy from Prism by the name of sylvester called me n started arguing with me cause i told him when this will be settled n the kept pushing it to another department. He was so defensive when i said the service in Prism is bad. No respond the whole day. Only till 7pm. Slow n rude. For a new company n product. Prism is the worst customer service n product out there. Its embarrassing to say its a made in singapore product. Even my xiomi lasted 8yrs and is still working. A brand new tv only functioning for 2 days.. thats ridiculous!! DONT BUY PRISM!! Quality is a minus!!!