Lights out within a month of gentle use…
I’ve had my mat for a month and am very careful with it as this was an important and expensive purchase for me. I use it 2-3 times a week for severe inflammation, until yesterday when half of the lights went out. I’m so disappointed because I felt it was working to relieve some of my symptoms. I haven’t received a response to my email and of course there is no number to call to seek a quick replacement. I’m skeptical a replacement mat will even last and am considering asking for a refund and finding a longer lasting product with easier customer service. I hope they will honor the warranty if I can get a response.