No Refunds Even for Serious Food Issues
If you experience any problems with your food, it’s very difficult to get a refund. Whether the food is too salty, poorly prepared, or even a health concern, they will just say it’s the store’s responsibility. Even though they earn from every order, they don’t take accountability when issues happen. What if the food actually makes someone sick or leads to hospitalization? It feels like they wouldn’t even bother to take it seriously. That’s very concerning. They also accept multiple deliveries at the same time, so if your order is delayed for over an hour, there’s no compensation. It feels like they only care about making money and don’t really listen to their customers.