Terrible fridge-buying experience
Terrible fridge-buying experience. Bought the tmf420 fridge on TikTok and confirmed delivered despite not yet receiving the unit. This is to take out the money from TikTok first and also to shorten your review time or leave you without any review chance cos already past the timeframe window. On the day of delivery, was also told that I could not on the fridge immediately and to wait 4 hours. (Tell us first lah) all my perishables were wasted. There is no manual for the fridge either and the digital display was locked for no apparent reason. you basically cannot adjust the temperature. Unable to find any info or manual online either. The biggest deal breaker was they expected you to keep the GIANT BIG box for 7 days just in case for warranty reasons! I stay HDB, not landed. space is a big constraint for us, especially with little kids around! The experience wasn't pleasant at all and your customer service should be more well trained.