Worst Customer Service
I like the content on Audible, but they have the worst customer service I have ever seen. Impossible to contact anyone to resolve issues. Their AI assistant is complete crap. You can’t ever get a person on the phone or even a live person on a chat. My last issue involved something as simple as changing a payment method. Completely impossible to do on their site. I am lost on how to proceed. I think I will just cancel my subscription and restart it at some date in the future. Audible, It is time to get your act together.