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Celine

新加坡

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Lazada

Life draining return experience!

Horrendous return experience!! I bought AirPods Pro 2 and returned them unopened. The return process does not move at all without me calling them multiple times and every time I have to wait in line for 20mins. This took over a month and still isn’t close to being resolved. Worst customer service experience I ever had!! Would have never made the purchase if I knew Lazada was this unreliable and didn’t stick to the contract of sale!

2024-07-01