Risky and dam right dangerous for solo travellers
This level of customer service was unreal.. First the person where I was staying didn’t even give me the address and after driving 2 hours to go home, refused to give me a refund. Once Airbnb decided to give me a refund , they stated it was sent to my account, I didn’t receive it, they told me to go to my bank, my bank told me to go back to them.. this went on and on.. all Airbnb kept saying was this decision is final… what decison … I didn’t receive a refund I was left with nowhere to stay and had to drive home … The customer service at Airbnb is another level of rude, to the point the complaints manager wouldn’t even give me her or his name … Seriously don’t book through this company, it’s risky for any lone travellers and they talk to you like they are stupid .. I would suggest you never book with this company it’s doggy as hell…. And dangerous and risky for solo travellers Don’t book anything with this company I lost £204 and just drove home