Truly Disappointed
If I could give them zero stars I would. I was given a gift card so I only had to pay half price for four candles. First, the candles burn sloppy and fast. They smell terrible to me. People have different scent thresholds though. And two of mine didn’t have diamonds. The vials were empty. I immediately contacted the company. They made me send proof. I sent proof. I received an email saying they could see why I’d be disappointed and they would “escalate” my concern. The website says that a missing diamond means they will send one of equal value. That was 3/19/26. It is now July 2026. Nothing from the company. Less than par candles that cost more than they are worth. Even worse customer service. Just not worth it for diamonds that are valued literally at $19…you are not getting anything larger. I promise. Just go to HomeGoods. Much better deals on much better candles.