1 star for showing up for the install
1 star for showing up for the install. In all, 22 windows, a door, picture window, screen and 2 main frames are defective for various reasons. Was threatened by Cary, through the tech, final 10% payment was still required or I lose the warranty. Have 16+ hours cleaning butyl off windows....not counting black fingerprints on most window casings. Hours on phone with CSR. They offered replacements in approx 2 weeks, but changed it to 6 weeks. Wasn't prepared to clean up screws, foam, black butyl off carpet, couch, yard, etc. Asked for, but no received no commitment for restitution or discount at this time. Small sample of pics attached