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Brenna

美国

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Smith Thompson Home Security

If I could give them 0 stars

If I could give them 0 stars, I would. Had their service since 2015. Their equipment broke and they won’t replace it nor will they come remove what they wired in to my house. Literally- the hardware is broken and they want me to pay a service charge as well as pay for new equipment. They also said that we installed their equipment (because they said they didn’t) and that they won’t remove it but I am not an electrician or technician to be able to do any of this. It is a fire hazard with their property and they will not service it. Stay far away!!

2024-07-18