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Anthony

新加坡

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HONOR

Bought a Honor Magic v2

Bought a Honor Magic v2. Phone is great. But the customer support is a super joke, totally amateur. Brought my phone to this factory like repair shop almost a month ago. Inside the small area is messy and a few young guys manning the table - almost like a bike repair shop. 1 months later my phone not repair. What I am really annoyed is not about the phone - but the customer support. They keep telling me they will update at certain dates but not Once they updated. Totally amateur. Its ok if the phone cannot be repaired but at least run it like a proper Support center. 3 weeks waiting for a on/off switch part which still not here. Not sure how to describe this experience but you need to visit the "shop" to understand. Honor is a good phone but totally totally shock at how amateur these guys are.

2024-07-19有帮助 2