Hermosa wrong wig horrible customer service
Hermosa sent me the wrong wig. This is not my fault but I'm paying for it like was. It has taken a week just for them to say that they accepted the return. Then I had to pay out of pocket to return it $10. Then once they received it they say another 5 days to get to me. Shouldn't it be put on rush since it's HERMOSA fault? I ordered this wig on July 2 it's now the 19th. Hermosa Horrible customer service only responding once a day. No live person to talk to only email. So I Asked for a refund. No response yet. Reply you have had My PayPal info for 3-days now still no refund. I have emailed you multiple times with that info and Hermosa hair keeps playing games. You keep saying refund shipping cost don't forget about the amount I paid for the wig. I want all my money It's going on a month