They deserve a zero rating
They deserve a zero rating. Their customer service is the most disgusting that you will ever see in any corporate business. There is a robot emailing system. We bought a $900 cooler with a prototype wine dispenser. It was broken because it was only a prototype. I asked to have the compartment sent of which they said yes but conveniently they don’t put the unit number and I never receive it. Then send an email again about why is it that they don’t give tracking numbers etc. and they said that’s just because how they do things. There’s no phone number to contact this bogus. A55 company! I would never give them my patronage as a customer ever again and if you were smart, you would do the same. Their product is OK at best, but their customer service is bottom sewage level.