The refund policies are a scam
The refund policies are a scam. Bought item that is supposedly refundable, item was also damaged on receipt, but due to "system error", the refund cannot be raised. Support delayed my ticket for weeks, only to reply that I have lapsed the refund period. Scam company that grossly disrespects its customers and the law. I am bringing my business to Shopee, and I have had no problems with refunding via Shopee.