Horrible experience rei …
I’m Canadian and I’ve heard positive things about the store. I landed up there a few days ago to buy hiking materials for the girls first of all I was absolutely shocked and horrified by the prices they were almost double the Canadian prices and in the US dollars customer service as well was quite slow. They had three people in the checkout line with one person that took 40 minutes with one customer finally a second customer I had to raise his voice to get other people. Meanwhile, there was many people walking around the store. They seem to be oblivious that their prices are outrageous. I wish I never got the membership and I wonder what I can do.