I rented textbooks for the Fall 2024…
I rented textbooks for the Fall 2024 semester, got them in the mail, no problem. Then I get an email two weeks before school starts that my books are due back to them! I contacted their "customer service" aka bot...and was told if I wanted to keep the books through the semester I would need to pay an additional fee to "extend" my rental. I finally got through to a person who apologized and said there was nothing they could do. When I asked for a refund I was told that wasn't possible either. So it was either, pay more for what I already had, or send them back and write it off as a loss. A total bait and switch scam. I've already packaged the books back and I can't say enough. Stay away. Total scam.