I bought a rechargable fan in store in…
I bought a rechargable fan in store in London and when I get home in Manchester the fan is faulty . I have lost the receipt but I have a proof of purchase from my online banking. When I went to return / exchange the product at Trafford Manchester , I was told to go back to London to ask for exchange or refund. The whole experience is just unpleasant and their policy is not customer friendly. It will cost me 10 times to get to London to return the product. Not going to buy anything from Miniso ever again