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James

美国

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Smith.ai

Reasonable service for price

Reasonable service for price. To be clear the AI isn't the favorite of our clients. However, it does an adequate job of capturing data from callers and forwarding them to the correct person. At this time it's an ok fit for law firms but could be better. Improvements include specifically allowing for better instructions for the AI to immediately forward court calls to the relevant attorney. The pricing on this is a little high vs. the quality of the AI but not overly high. Smith AI compensates me for this review.

2025-12-31