PROFOUNDLY Bad Customer Service
I bought the 55gal hard cooler and opted to return it for the smaller version. After a MONTH since the return they have still not registered it as “returned” and it has been arrived for so long now that USPS is going to “RETURN” it back to me!! Now it’s the end of the summer and they told me someone would get back to me in 2-3 weeks!! I told them to forget the store credit and give me my money back. My mind is truly blow at how bad their service is. I never in my life could image a company that could continue operating with this level of incompetence.