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Missy Ayrey

美国

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GoKarts USA®

Scooter Title has yet to arrive....

I ordered my scooter back on July 3rd 2024. Everything seemed to be going great!! I received my scooter on July 15th!! Wow!! Fast shipping!! It was perfect and pink! The next step, wait 10 days or less to get my Title so I can get it registered and insured. Well.... that's the end of the nice story... I am sitting here typing on August 16th 2024 and still no Title. Every time I try to call the customer service line I get the automated these are our hours we're closed (automatic disconnect) even during their open hours.... if you choose another option from the list it tells you invalid selection. I have been able to contact someone a total of 2 times over the past month and they assured me I will receive it soon.... just a runaround answer... so now I can't legally drive it anywhere but my own property until they get it together and help me... If you do decide to order from this company know it will be a long process and very hard to contact. Good luck if you ever need parts or anything else for that matter.

2024-08-16