In my opinion this company is a money pit. Westbow press representatives are…
Westbow press representatives were extremely nice until AFTER they published my book. They continuously contacted me in an effort to get me to agree to more expensive advertising packages. Even though I said I couldn't afford it they continued to email and call with offers for payment plans and such. Several representatives were rude in response to telling them I wasn't interested. My most recent concern is when I received my book and the publish date says "rev date". This is the first and only book I've had published. It is very embarrassing when people ask about the previous version when infact there is no other version. They are not prompt when responding to an issue. When they do finally contact me with their excuses, they don't offer proof of why they're denying to resolve the issue. They're sometimes bossy during phone calls. One representative would cut me off while I was trying to speak to her. They claim to be a Christian publishing company but they didn't treat me with Christian values. Paying for more edits than the package I chose allowed was extremely overpriced. In my opinion this company is only out to make money. I suggest publishing a book yourself instead of paying thousands of dollars only to receive sometimes less than a dollar in three months for all books sold. They asked for information regarding my complaint that I previously submitted. I originally requested a few books that have the word "rev" removed as an attempt to rectify the problem. After dealing with Westbow Press to no prevail I lowered my request to a hardcover author's copy without the word "rev" before the publish date. I am currently awaiting their reply, or should I say denial. ***They will most likely reply to this review saying they are going to improve their services but I guarantee they will NOT negotiate a way to resolve this issue unless it benefits their pocketbook. Shelly Miller Fronterhouse ********In response to your excuse wouldn't it have saved a lot of time and frustration if you would have told me these things BEFORE this review. Also, I did unsubscribe and still received emails. This doesn't dismiss how rude some of your staff are. Thanks for responding so quickly when it is important to your satisfaction. You aren't kidding about making a profit. Information for authors... This is an example of what you will receive. Example: NET SALE $242.42 AUTHOR EARNINGS $59.44 God Bless!