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Carly Seitz

美国

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lacemade.com

awesome clothes but customer service lacking

I’m OBSESSED with this brand but do NOT order without checking the size charts!!! Their customer service is extremely lacking and cancelling or returning orders is a major hassle. Sometimes they’ll reply, but often they will not or they will take forever to. Quality is fantastic and really can’t be beat for the price, especially considering the amount of details on their items. But just know your orders will take a long time to arrive and you should be absolutely sure about what you want and check the size charts. The size charts sometimes differ between items.

2024-08-17