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Liz

波兰

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Songmontofficial

Would not recommend

I have no problems with bag but customer service is like from stone age. They don't disclose bags are delivered from China on site, so after you get your bag, in few weeks you receive surprise Fedex invoice to pay tax and duties for import from China. Customer service reply - "sorry and thanks for cooperation" :-) Really sneaky and dishonest approach - company benefits from production and warehousing in China but wants customers to pay for theirs inadequate logistics flow. And what is worse - not even disclosing that. Now, as customer experience is everything, its really not smart to behave like that...

2024-12-18有帮助 1