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MeiLing Tan

马来西亚

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redBus Malaysia

Please send your staff for professional training.

The customer service need to be improve as they are serving in the international airport. Counter lady make such comment as : ‘you’re late, if the bus leave I don’t know ah.’ Where’s the professionalism? We manage to board the bus but with a very disappointed feeling. When enter the bus, a family of 5 was late too. The driver shouted at the family and make comment : MA HAI! You should just board another bus and you will cause us to get compound. This company seriously need to send their staff for professional training. Worse bus service ever!

2024-08-30