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MeiLing Tan

Malaysia

1 Reviews
3 Reads
0 Useful

1 review

redBus Malaysia

Please send your staff for professional training.

The customer service need to be improve as they are serving in the international airport. Counter lady make such comment as : ‘you’re late, if the bus leave I don’t know ah.’ Where’s the professionalism? We manage to board the bus but with a very disappointed feeling. When enter the bus, a family of 5 was late too. The driver shouted at the family and make comment : MA HAI! You should just board another bus and you will cause us to get compound. This company seriously need to send their staff for professional training. Worse bus service ever!

2024-08-30