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Christine JIANG

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M1 Limited

M1 used to be good not any more

M1 used to be good.. not any more. I live in Netherlands so kept a simple plan with M1. Upon arrival in Singapore.. called customer services for purchasing a package to topup data and call minuties.. got wrong info.. called again.. divert to website with bugs could not get anything done... round and round.. until I got to a physical shop to sign up a new plan.. been told the extra data charge will 'likely' be waived.. not the case.. can't get hold of any one.. call back not working... 150 extra dollars and a bunch of wasted time later.. I am leaving M1..

2024-08-31有帮助 1