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Daren Carter-Sewell

英国

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sunlu.com

Open box return supplied as brand new

Ordered a brand new S4 drier and was sent an open box item that I can only presume was a customer return as the power cord is faulty. Having been in touch with their customer support and supplying photographic evidence which clearly proves it was open box, extra layers of tape etc, they eventually offered to refund 10% of the cost and to supply a new power lead. A month on and several emails later and they have done neither. Now pursuing a charge back through my credit card.

2024-09-01