Bad Quality Headgear and Customer Service Experience
I purchased a headgear that started splitting at the seams within probably 5 uses (light sparring, no additional tears or misuse). The problem only continued to get worse, so I reached out to customer support to see if they could help me with what I assume is a defective product. They didn't do anything to help me other than offer a 10% discount, because it was purchased over 3 months ago (it was not used I'm immediately after purchase). I sent in photos and talked to multiple customer service reps with no genuine care for a bad quality product or making things right with a customer. They did not stand by their product, so I will not be purchasing anything from RDX again.