Excellent Customer Support
I bought a Carlinkit CPC200-U2W Plus for my Volvo and had been frustrated by connection issues, culminating in being 'locked out' from connecting to the device at all. I contacted the Support Team at Carlinkit and Coco took up my case. After sending all the relevant information through, Coco very quickly came back with the relevant firmware update file and good instructions on how to undertake the fix . After updating the firmware, I now have a fully functional unit, that now connects to my Volvo. Thank you Coco!