If I could leave 0 stars I would
If I could leave 0 stars I would. This was a terrible experience with terrible customer service. We ordered a dress in 2 sizes for my daughter. The dresses did not fit her as they were too short. They offered us a discount to keep the dresses. After numerous emails back and forth about discounts for keeping the dresses we didn’t want, they understood we wanted to get a refund and said to send the items back and they would issue a refund. We paid to ship the dresses back with tracking as they instructed and they have since ghosted us with no response or email updates when asked. We can see the item was returned and we they have still not refunded our $250. And of course there is no number to call only email!