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Joy

WithJoy refuses a refund

I used WithJoy to make a hotel reservation for my nephew’s wedding. The hotel they recommended went out of business with my deposit. They offered a refund or to find me a new reservation. I chose a new reservation. I then needed to cancel that reservation (I was within the cancellation window). They are now ghosting me and refusing to reply to my requests for a refund. I will be forced to take them to court to obtain a refund.

2026-08-25