My case
My case: Let's really make things clear. You have not been able to notify me of the problems and delays by your own means. If I had not written to this email again and again I would not have had any information. Since July I bought the sweatshirt they have been constantly pushing back shipping dates for me. At first it was at the end of August, then on September 16, now on September 28. When we get to September 28, I will write again (because you won't) and you will apologize again because it will be delayed again. As an absolutely affected customer, I demand that the shipment be fulfilled that day, the free t-shirt as you say you going to include and you going to refund me the $63.66 that the item cost me. Otherwise, I will report your store as fraud and cause you to have serious legal problems. You are the most irresponsible business I have ever had to deal with. And I don't accept negotiations. On September 28th you will send me my sweatshirt, my t-shirt for free (even you are going to allow me to choose the T-Shirt i want because i don't trust you at all) and the $63.66 that the garment cost. Your manufacturing and management problems are not mine. It is your problem as a company. I care about your losses the same as you care about playing this dirty. There is no understanding on my part. If you pretend to be a legal store in good condition and you don't have items available, you mark them as out of stock and you don't make people buy them to do tricks later as if you had everything. I know how you work. You Asians sometimes think you're very smart but you're just a bunch of liars.