Kiikio will not evade any customer inquiries and will make every effort to ensure satisfaction for both parties. If you have any shopping-related issues, please feel free to contact us via email at [email protected].
Reviewers had a great experience with this company, often sharing how much they adore the unique styles and overall feel of their purchases. Customers frequently praise the exceptional quality of the clothing and the wonderful customer support team, explaining that representatives are always ready to assist quickly with sizing or order adjustments.
However, some customers also noted occasional issues with long delivery times and delays in receiving their packages, which caused frustration for a few buyers. A few people also mentioned that certain items looked completely different from the promotional pictures or failed to meet their expectations regarding general manufacturing standards.
Yet another example of an online store selling what they do not have, waiting months for a product they never had in the first place. And still waiting for a refund. Just generic one liners from AI about its been escalated to finance department.
Quick to take your money, make you wait months to get it back.
Great in every way: KIKIIO has a wide range of beautiful clothing for all tastes, very unique styles you won't find anywhere else. The customer service is great, responsive and values you as a customer very much. It's great to be part of this. KIKIIO alwayyysssss
this store is great! their team is absolutely fantastic, super friendly and quick with their customer support! they have a big selection of wonderful high quality products and it’s so hard to choose between all of them😍
Temu quality clothing, you can buy everything they have on dhgate for 1/4 of the cost. They don't make anything and cloths come with removed tags so they actually don't make their cloths.
Clothing in and of itself is good quality, looks good and feels good. My issues are that it's quite expensive and most of all, I bought a Hoodie on september 26, on checkout I was told 7-8 business days, it now is october 17 and it's still not there, also when I try to see my order details through the email it wont let me and it gives me an error where it says "this page was either moved or deleted"
So yeah clothes are nice, but delivery times arent
Kiikio 回复2026-10-19
Dear Customer,
We sincerely apologize for the delay in delivering your hoodie and the inconvenience caused by the order details page error. We understand how frustrating it is to wait longer than expected.
Please contact our customer service team at [email protected], and we’ll check your order status and arrange compensation for the delay. We truly appreciate your patience and support.
KIIKIO
The items i bought were mediocre not the best but not bad either bought 5(3 shipped after 1 week waiting time but 2 items not delivered yet despite saying 8 days of max delivery time) also the interface isnt the best cabt see order history cant even leave a review on your purchase I'd say if buying brace yourself for some frustration but aside from that website is legit
Kiikio 回复2026-10-15
Dear Customer,
We’re sorry for the delay and understand your frustration. We’re glad to hear that our website seems legitimate to you, and we appreciate your feedback. Please contact our customer service team at [email protected] with your order details so we can check the status of the two remaining items and provide you with an update as soon as possible.
Thank you for your patience and understanding.
KIIKIO
Great experience buying from Kiikio! The transaction was smooth, the item arrived quickly and in excellent condition, and everything matched the description :))
Great customer service so far. I reached out about shipping and they responded quickly and were helpful with my order. The ordering process was easy and I’m looking forward to receiving everything.
The item took several weeks to arrive, not the biggest problem. But the only way ti return items is to create your own shipping label, these would have to be shipped internationally which means a very high likelihood that they'll be sent back/they also offered a partial refund rather than sending tgem back of about 10% of the price, i asked for more and they never replied back.
Kiikio 回复2026-10-08
We apologize for the delay in responding to you, as our team was on leave a few days ago. Please contact our customer service team again, and we will assist you as soon as possible.